Soft velvet clutch bag to add some colour to your most delightful outfits. The embroidered word is there to remind you of what you are thinking of or to pass a concept/to offer a small gesture of love. Let your near and dear ones know you thought about them and they will always carry it as a ray of sunshine ...
100% cotton velvet clutch bag with relief embroidered word. Waterproof internal lining. Dimensions: 28 cm x 23 cm. Available in different colors.
Made in France
Manufacturer: Sorbet Bracelets
Our jewellery is born from a passionate quest, in favour of craftsmanship techniques and a careful selection of materials. Any irregularity in the colour and shape of used natural materials emphasizes its authenticity. The various processing techniques implemented guarantee its quality.
Due to the creative finesse and the use of natural materials, our products require care and attention to maintain their original characteristics for longer.
HOW TO MAINTAIN JEWELLERY’S BRILLIANCE
Your jewellery may turn black when coming into contact with the air for long. Oxidation is a natural process occurring to specific metals, namely brass and silver. Over time such metals tend to form a darker patina or to become opaque, losing brightness. This process is accelerated if the metal is exposed to water, detergents, chemicals, perfumes, chlorine, salt or body creams. Furthermore, it can also vary according to a more acidic pH of the skin on which it is worn.
We therefore recommend you not to wear jewellery during sports activities, showering and night sleep. Rather, we suggest you to gently polish them with a soft cloth periodically to keep their shine for a long time.
HOW TO CLEAN JEWELLERY
Your jewellery can be cleaned by soaking in warm water with a small amount of mild soap. In the event of machined details, where dirt gets difficult to remove, you can gently use a small soft toothbrush. With gold plated jewellery, the use of the toothbrush must be minimized to prevent erosion or wear off of the plating. Natural stones can be cleaned using a microfiber cloth soaked in water and a drop of 90 degrees alcohol. Rinse off and dry thoroughly with a soft, dry cloth.
As for jewellery made of sterling silver, you can bring it back to its original brilliance using a cloth soaked in a silver-cleaning product, keeping in mind that this will not remove scratches on the surface.
HOW TO STORE JEWELLERY
Your jewellery should be stored away from direct sunlight exposure and contact with heat sources. It should be placed in a protective fabric bag, such as the one supplied by us, although it is not sealed and therefore cannot be used for long-term storage. Alternatively store it in a jewellery box, possibly hermetic, to protect your jewellery from oxidation. You can also store it in airtight polyethylene bags. We suggest you not to store your jewellery in the bathroom or other damp place.
The products sold on lafranci.iy website are covered by a 26-month warranty, as required by law (art. 129.130 and 132 of the Consumer Code) from the date of delivery of the order. The warranty will only apply in the following cases:
- if the customer was not aware of the product defects at the time of the contract or if defects were easily recognisable and the seller declared, in the latter case, that the product was free from defects;
- in the event that there is a factory defect and that the damage has not been caused by incorrect use by the customer and failure to comply with our maintenance recommendations (please refer to Product Care).
lafranci will carefully analyse each case to verify the effective applicability of the warranty right; she will subsequently decide whether to replace or repair the product.
Possible oxidation of the jewellery cannot be considered as a manufacturing defect since it is a natural phenomenon that can be accelerated by external agents and by incorrect use by the customer.
If the delivered product has perished as a result of the defects, the buyer has the right to terminate the contract; if, on the other hand, it has perished by hazard or because of the buyer's fault, or if the buyer has alienated or transformed it, the buyer can only ask for a reduction in the price but only in the ascertained presence of a production defect. However, the accidental breaking or loss, if not caused by defect of the product, can in no way be considered a valid reason for reimbursement.
Customized or made-to-measure jewellery cannot be returned or refunded.
To exercise the warranty right, send us an e-mail at email@example.com and our support team will give you further information.
To keep your jewellery in perfect condition, visit our website and refer to the Product Care section.
CUSTOMIZED DEDICATED AFTER SALES SERVICE
Do you own one of our jewellery that would need repair or simply go back to shine just like old times?
No worries! Lafranci offers a dedicated and customized service for the repair and maintenance of your favourite jewellery! Just send an email with the detail or picture of the item, the type of repair service required, and you will receive a quote based on our price rates. A surcharge may be applied for additional special requests that are not included in the given price list.
- Gold-plating 20€
- Chain breakage 10€
- Clasp breakage 5€
- Stone replacement 20€
- Chain lengthening or shortening 10€
As per the services "gold-plating" and "stone replacement" lafranci reserves the right to verify the feasibility based on the product and the manufacturer. Unfortunately, in the first case it is not always possible to proceed with a new gold-plating, while in the second case the needed stones may no longer be available.
In the event that repairs are not feasible, lafranci will send you a free and non-binding quote for complete or partial replacement of the product in question.
Please contact us for any information or request for a free quote by writing to firstname.lastname@example.org. Our Support Team will be happy to help you!